The moment I arrived in the emergency room, I was placed and seen immediately. Nursing staff and physicians took the time to make me feel comfortable and at ease, while quickly working to get to the bottom of my critical health problem. Ultrasound staff was caring and comforting, spending extra time to image meticulously. Dr. Ettinger, Dr. Clark, and Dr. Soucy worked admirably together, each taking their time with me to hear my concerns, explain what was happening, and to make sure that the course of treatment chosen was the absolute best. I couldn’t have imagined better care than what I received at Northern Maine Medical Center. I’d like to personally thank Dr. Doerfler, Dr. Ettinger, Dr. Clark, Dr. Soucy, Kim Paradis, Louise Charette, Jessica Walker, Kim Bernard, Cindy Pelletier, and Oliva Martin. I deeply appreciate everyone’s hard work and compassion. I truly felt like family throughout my stay. Thank you. ~A. Vaillancourt
I cannot say enough about how Judy Tardif assisted us in obtaining records from another facility. She reassured us that that she could help us and she did so successfully. She helped tremendously which was a great relief in easing our anxiety in dealing with this situation in the midst of the pandemic. Thank you for your dedication!
Eileen Jordan
I can’t thank you enough! My dad Claude Dumond was in comfort care for a week and was there every day along with my siblings and in-laws . I have never been in a hospital that has done and shown such excellent care in my life! Starting with Dr. Harris (outstanding) the nurses cna’s cleaning staff and everyone involved in his care just can’t say it enough, thank you, can’t say it enough!
NOMINATE A NURSE FOR THE DAISY AWARD at daisy@nmmc.org
Click on link to download nomination form: DAISY Nomination Form
I had an appointment in Respiratory Department. Benson Ouellette is so kindhearted and full of knowledge. He explained everything so I could understand and took the extra time to make sure all my questions were answered. What an amazing person!
~Leroy McKenzie
Not often do I feel compelled to commend someone for “A Job Well Done”, but I am so motivated in this case to do just that. Just returned from the Lab in Madawaska and was handled by a young lady by the name of Amy! She is the best I have experienced at drawing blood over my fifteen years of requiring same. Congrats on having Amy on your team…..She is truly super!
Lou Ouellette, Madawaska
“We are very happy with the care. To be honest, when I arrived in the ER, Trisha Caron and Pauline Jandreau brought me in to see my husband -they kept me informed during the procedure even though I couldn’t be in the room. Dr. Harris explained everything. They made me feel like part of the team. This place saved his life.”
Louise Harvey, Fort Kent
“The care of my Mom was exceptional. The staff was so gentle and kind to my Mom. Anything we wanted, they did. These people are really outstanding!” ~Janice Madore, daughter
“The service from all of the staff on the Swing Unit (rehab) was beautiful. I would recommend it to anyone.”
Harold Goslin
“The staff attention give me at NMMC’s Intensive Care Unit was second to none. What impressed me most was the professional approach of NMMC’s care philosophy, right down to the housekeeping staff. They took genuine interest in my condition and often asked if they could provide anything to ensure all was in order and to my satisfaction.” Alain Ouellette -Fort Kent, Maine