Our Vision of Customer Service
Northern Maine Medical Center recognizes that people rely on us to be more than just a provider of high-quality medical services. They rely on us to provide them with the same kind of care and surroundings that we would provide to our own family members if they were ill. We place the highest degree of importance on establishing and maintaining a friendly, compassionate and personal atmosphere for each patient, visitor, co-worker and physician. Each will have a favorable perception and experience with our system and would choose us over our competitors.
Communication, teamwork, respect, accountability and compassion
are at the heart of all that we do.
We strive to be the role model of family caring for family.
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