Patient Portal

What is patient portal?

Patient portal is a secure online website that gives you convenient 24 hour access to your personal health information and medical records, called an electronic health record or EHR –from anywhere with an internet connection.

Why is using a patient portal important?

Accessing your personal medical records through a patient portal can help you or a patient be more actively involved in your own or their own healthcare. Accessing your family members’ health information can help you take care of them more easily. Also, patient portals offer self-service options that can eliminate phone tag with your doctor and sometimes even save a trip to the doctor’s office.

How secure is my health information on the portal?

Patient portals have privacy and security safeguards in place to protect your health information. To make sure that your private health information is safe from unauthorized access, patient portals are hosted on a secure connection and accessed via an encrypted, password-protected logon.

Electronic Health Records also have an ‘audit trail’ feature that keeps a record of who accessed your information, what changes were made, and when. Although patient portals use safeguards, there are other safety tips you should follow when accessing the patient portal. Always remember to protect your username and password from others and make sure to only log on to the patient portal from a personal or secure computer.

If you do not have an account but would like to sign up:

  • For hospital stay or in-patient portal contact the Health Information Department at 207-834-1370.
  • For doctor’s office or out-patient portal contact your primary care provider’s office.