Ratings

Press Ganey Guardian Award Nov 2015 23077764082_6f86176f93_k R

Press Ganey’s Guardian of Excellence Award – Presented annually, the award honors clients who consistently sustained performance in the top 5% of all Press Ganey clients for each reporting period during the course of one year. The award is a symbol of outstanding achievement in health care clinical quality.

Press Ganey Pinnacle Award Nov 2015 23065382476_1345488d86_k R

Press Ganey’s Pinnacle of Excellence Award – NMMC was recognized as a top-performer in thirty nine clinical quality measures and received the highest overall score and consistency in quality performance.  The recognition is based on extraordinary achievement and consistently high levels of excellence in clinical quality performance over a specified period of time.

Womens Choice Award

Women’s Choice Award for America’s Best Emergency Care

This award was earned as a result of consistently ranking among the best performance for seven Medicare and Medicaid measures of quality out of 3600 hospitals reporting. NMMC is one of two hospitals in the state of Maine to receive this award.

For the third consecutive year, this coveted credential places NMMC in the top two percent for Emergency Care, which was achieved by 373 hospitals, less than ten percent of the 3,800 emergency rooms that report data to the Centers for Medicare and Medicaid.

Joint Commission Top Performer

JC generic-key-with-words-2015

Recognition was bestowed on NMMC by the Joint Commission as a Top Performer on Key Quality Measures for exemplary performance and for sustaining excellence in the treatment of pneumonia for the third year in a row. With the high risk of complication and death from pneumonia, it is imperative that patients receive the highest standard of care each and every time.

Birth Vaccination Honor Roll

NMMC was recognized by the Maine Immunization Action Coalition Birth Dose Honor Roll for attaining high coverage levels for administering the Hepatitis B vaccine at birth. NMMC is one of only three hospitals in the state of Maine, which achieved a 100% Hepatitis B vaccination rate in newborns. The national standard of care to prevent Hepatitis B virus infection in babies is to administer Hepatitis B vaccine to all newborns before they leave the hospital or birthing center.

To learn more, visit www.birthvaccination.org.

Harvard Pilgrim Healthcare Hospital Honor Roll

For the fourth consecutive year Northern Maine Medical Center was named to the Harvard Pilgrim Healthcare Honor Roll. The Honor Roll recognizes adult, acute care hospitals whose performance was among the top 25% of those measured nationally on: clinical quality of care, patient experience and patient safety. Established clinical quality targets were exceeded in patients receiving care for heart attacks and in preventing healthcare associated infections. National targets were met during the reporting period of this award in regards to implementing practices that are known to prevent patient harm. As a result, zero surgical infections and zero urinary tract infections were reported.

Electronic physician ordering standards were also met which translates to safe medication prescribing practices.The honor was attained by not only meeting but also exceeding quality measures used during the reporting period.Hospitals are evaluated on processes of care in four categories: cardiac; pneumonia; surgery – preventing infections; and surgery – preventing complications.  The results of patient surveys measuring patient hospital experiences are also included. CMS patient safety measures include results achieved in: healthcare associated infections, hospital acquired conditions and Agency for Healthcare Research and Quality (AHRQ) patient safety composite scores.

To learn more, visit www.harvardpilgrimhonorroll.org.

High Performing Preferred Hospital

NMMC was designated a preferred hospital by demonstrating the ability to meet higher standards for quality, using a common set of measures and lower unit costs. Top scores were attained in the areas of heart failure and medication safety. In addition to the higher quality standards, the financial advantages for individuals receiving inpatient or outpatient surgical services from a Preferred Hospital Facility or Hospital of Distinction can be significant for eligible patients.

2016 Maine Tobacco-Free Hospital Network Gold Star Standards of Excellence Recognition

The Gold Star Standards of Excellence was achieved again this year by demonstrating the ten best practice Gold Star Standards defined by the Maine Tobacco-Free Hospital Network. Some of the best practices included in the ten standards are: reducing tobacco use and creating tobacco-free areas for patients, employees and visitors through evidence-based strategies; providing training, policies, and assistance to quit and must not support or accept any contributions from tobacco companies.

To learn more, go to www.tobaccofreehospitals.org.

Organ Tissue Bronze Award

The Bronze Medal level of distinction was attained for work done in support of the National Hospital Organ Donation Campaign. The work is crucial to the success of the Campaign for multiple reasons. More than 122,000 people are awaiting an organ transplant in the U.S. Each day, seventy nine people receive a life-saving organ transplant but still, eighteen people die each day while waiting for an organ. Watch this Spring for a community event which will be held to further educate the public about the importance of organ and tissue donation.

To learn more, go to www.organtissuecampaign.gov.

BEST Score in Medication Safety

NMMC has received a ‘Best’ score in the 2014 Medication Safety Spotlight Survey. Medication Safety is based on a survey developed by a committee of pharmacists and nurses from the Maine Healthcare Management Coalition (MHMC) member hospitals. The survey addresses systems in place in hospitals that have been shown to reduce medication errors. To receive a ‘Best’ rating, a hospital must score between 80 -100 points. NMMC has been participating in the survey for eight years and each year has consistently achieved a ‘Best’ score. This year, NMMC achieved a score of 91.375.  When compared to the thirty five acute care hospitals in Maine who completed the survey, the average score was 86.5.

Survey results may be viewed on the getbettermaine.org website.